Shipping & Delivery
A) Orders must be placed by 12 noon Malaysian time to be processed on the same business day.
If the product ordered is out-of-stock, we will contact you immediately to confirm a replacement / refund / other instructions.
|Packaging and processing time||1-3 business days|
|Courier delivery time||– Peninsular Malaysia : 1 4 Business Days
– Sabah and Serawak : 2-5 business days
Orders shipped within Peninsular Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the Peninsular Malaysia can be expected within 2 – 4 business days.
We are using KTM Distribution Sdn Bhd as a delivery courier for Penisular Malaysia and JT Express (Malaysia) Sdn Bhd for Sabah & Sarawak.
Tracking number will be given after we courier the items. You may track your parcel using below link:-
|KTM Distribution Sdn Bhd (for Penisular Malaysia Only)||http://www.ktmd.com.my/tracking/|
|JT Express (Malaysia) Sdn Bhd (for Sabah & Sarawak)||https://www.jtexpress.my/track|
B) Change / Cancellation of Order
Should you need to cancel or change your order please contact us immediately. We will accept the change/ order if the goods have not been delivered. Strictly no cancellation for E-voucher after purchased.
C) International Shipping
Shipping to other international destinations is unavailable at this time.